1. Introduction

Welcome to StayEasy. By accessing or using our website, services, or booking platform, you agree to these Terms & Conditions.

StayEasy provides a platform through which guests can explore properties, place bookings, complete reservations, and communicate regarding their stays.

2. Eligibility

To use StayEasy and place a booking, you must:

• Be at least 18 years old
• Provide accurate and complete information
• Use the platform only for lawful purposes
• Be authorized to use the chosen payment method

3. Bookings & Payments

All bookings are subject to availability and confirmation. A reservation is treated as confirmed only after successful payment and completion of the StayEasy booking process.

Payments are processed securely through third-party gateways such as Stripe.

4. Pricing

Property pricing may vary depending on dates, occupancy, seasonality, and availability.

Any applicable taxes, fees, or additional charges will be shown during checkout before final payment is made.

5. Cancellations & Refunds

Cancellation and refund eligibility depend on the applicable booking policy for the reservation.

Refund timelines may vary based on the payment provider, banking partner, and original payment method used.

6. Guest Responsibilities

• Guests must respect the property, neighborhood, and house rules
• Guests must not use the property for illegal or unauthorized activities
• Guests are responsible for damages caused during the stay
• Guests must ensure the number of occupants does not exceed the booking limit

7. Property Listings

StayEasy makes reasonable efforts to present accurate information, photos, amenities, and descriptions.

However, listing details may occasionally change, and minor differences between the listing and the actual property experience may occur.

8. Communication

StayEasy may offer booking-related communication tools such as guest or property chat.

Users are expected to communicate respectfully, honestly, and only for legitimate reservation-related purposes.

9. Limitation of Liability

StayEasy is not liable for losses, damages, interruptions, delays, or disputes arising from circumstances outside its reasonable control, including host-side issues, guest misconduct, force majeure events, internet outages, or third-party payment disruptions.

10. Suspension or Termination

StayEasy reserves the right to restrict, suspend, or terminate access to the platform for users who violate these terms, misuse the service, provide false information, or engage in harmful conduct.

11. Changes to These Terms

We may revise these Terms & Conditions from time to time. Continued use of the platform after any updates constitutes acceptance of the revised terms.